Vastraa Heritage & Co Returns and Refunds Policy

At Vastraa Heritage & Co, we’re dedicated to your satisfaction. We’re here to ensure your shopping experience is as smooth as possible. Here’s how we handle returns, exchanges, and refunds:

• Quality Check: Our products undergo a thorough quality check before shipping. While we aim to deliver exactly as shown, slight differences may occur due to photography and display settings.
• Order Cancellation and Refund: Once your order is shipped, it can’t be canceled or refunded.
• Returns and Exchanges: We don’t offer returns, but if you have any concerns about your order, let us know within 24 hours of receiving the product via Email or WhatsApp. We’re here to assist you.
• Refund Policy: We don’t issue cash refunds. All returns/exchanges are eligible for store credits only. If a defect is found at our end, we’ll exchange the item for you.
• Defective Product Claim: For any defective product claims, we require an unboxing video to verify the issue.
• Shipping Charges: Both-side shipping charges for return/exchange will be borne by the customer, depending upon the weight of the product. We do not provide reverse pickup.

Thank you for choosing Vastraa Heritage & Co. We appreciate your trust in us!